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Microsoft Dynamics ERP Services

Microsoft Dynamics ERP (Dynamics 365 for Operations & Dynamics 365 for Sales) are a leading Global ERP Solutions and Synoverge is a Solution Provider for Microsoft Dynamics ERP. Microsoft Dynamics 365 has been developed to deliver powerful, agile, easy-to-use integration business solution that adds value across your organization, today and tomorrow. It is online, available on Azure so makes it easy to operate across locations and countries by standardizing processes, providing visibility across your organization, and helping to simplify compliance.

With Microsoft Dynamics ERP, you can be confident your business management solution is—and will continue to be—relevant to the needs of your people and the demands of your industry and business.

Dynamics 365 Implementation

We get engaged at an early ERP evaluation stage to help our customers make the right long-term investments in scalable, flexible system by choosing best-of-breed enterprise applications, to suit their current and future business requirements thus maximizing the benefit from your ERP implementation. More than just an implementation – from program management and business process improvement, to change management, our clients leverage our business consulting expertise to capitalize on your entire value chain. Implementing an ERP Solution can be long drawn, complicated and costly affair. Which is where Synoverge steps in as your suitable Dynamics 365 Implementation Partner.

Methodology

Our Consultants, with their skills and exposure are able to understand and analyse your end to end business functions, thus aligning the implementation goals with the overall organizations objectives. Our Consultants experienced in Dynamics ERP will help you in the following areas

  • Project Planning
  • Landscape & Hosting (for On-Premise) Strategy
  • Systems Installation (for On-Premise) & production readiness
  • Business Process Mapping and Gap-fit analysis
  • Functional design
  • Technical design
  • Integration and customization
  • Systems Pilot and Validation
  • Data Migration Strategy & Execution
  • Users Training & Education
  • Final Cut-over
  • Post go-live support

We have adopted & optimized Microsoft's Sure-Step methodology to ensure proper project planning for successful implementation of your business functions. Our experienced Project Managers will work with you to establish the Project Management & Governance framework that will give you the outcome you want for a smooth transition from legacy platform to Dynamics ERP Solution.

Dynamics 365 Upgrade & Migration

Contemplating an upgrade to Microsoft Dynamics 365 for Operations? What’s New in Dynamics 365 for Operations? Should I be upgrading to Dynamics 365 for Operations?

  • What are the benefits?
  • How will my system be impacted?
  • How much time and what resources will be required?

Our Microsoft Dynamics 365 expertise, comprehensive assessment strategy, and proven upgrade methodology can help you answer those questions, understand the full scope of upgrade, and decide what's right for your organization when it comes to Dynamics 365 for Operations. We can assess your current system and show you how an economically-priced Dynamics 365 for Operations upgrade can improve your profitability and increase efficiency.

Expanding and upgrading your existing Microsoft Dynamics AX solution periodically helps improve your business’ productivity, protects your investment and maximizes the value of your current Microsoft Dynamics AX implementation.

Contact us today for a free assessment where we can help you evaluate existing system functionality, understand your requirements and scope, and help develop a high-level strategy for upgrading to Dynamics 365 for Operations.

Microsoft Dynamics AX / CRM / Dynamics 365 Support

Large organizations spend an average of 70% of their IT budget on Maintenance of existing systems. Clearly, Application Management presents high potential for cost savings in global enterprises. We offer a cost effective solution to customers through -

  • Proven Cost Effective Global Support Delivery Model with Onsite, Onshore, and Offshore Shared Services Models to suit the Client Support Needs
  • Efficient knowledge transfer & Effective transition of Application support
  • Focus on performance measures and continuous improvement besides Service Level Agreements (SLAs) Timely resolution of issues with impact & root cause analysis
  • Established On-Line Ticket Tracking Tool
  • 24/7 onsite, offsite and online Support Services including dedicated & shared service models
  • Support on existing configuration & new module implementation
  • Documentation & Training to new users / Advanced Training to existing users
  • Fine tuning configuration & optimizing landscape

We deliver and support programs to help benefit our existing customers and drive incremental business value to their organizations long after the initial go-live.

We also recognize that the challenges faced by our customers today may be very different from what they faced when they first selected Microsoft Dynamics AX and during the initial post go live stabilization period.

As a Support Partner, we also support you in multi-company/multi-national deployment of your implemented solution to cover new geographies or newly acquired companies. It also paves the way to reuse the best elements of your current solution in local country versions and maintain the corporate requirements throughout the solution lifecycle.

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