CSDC (Collaborative Service Delivery Center) is our unique Customer-centric delivery model that focusses on collaboration of team, tools, processes and resources and real time visibility with Flexible resourcing model for ramp up / ramp down.
Synoverge CSDC employs an optimal mix of Technology Enablers, Process Enablers and Solution Assets to achieve desired business outcomes for you.
Key Benefits of CSDC
- Dedicated Resource Pool for Customer
- Team members with good knowledge of Customer domain, technology and process
- Improved productivity and better delivery schedule due to continuity of resources
- Flexibility to reprioritize tasks depending on business needs
- Resource pool fully aligned to Customer’s priorities, processes and standards, thus a true extension of Customer’s IT team
- Offshore co-ordination managed by customer and/or Synoverge PM’s, hence full visibility and control to customer
- Well-defined and established processes/procedures of Synoverge will ensure high quality software applications
- Governed by a single contract and every project executed as work package/SOW under this contract
- Minimal or almost no time for contract negotiations for every work package/SOW
- Respond to market needs quickly by making use of Synoverge’s capabilities
- Cost advantage due to Delivery from Ahmedabad in India
- Synoverge has the unique perspective and capabilities of a technology products and services company