Home Warranty Services – Sales Optimus

Home Warranty Services - Sales Optimus

Brief about the Client

Client is a Virginia based company into new home warranty administrator and provider of innovative products and outstanding customer service in the United States.

Business Overview

The Company began 25 years ago in the United States, inventing ground-breaking risk management solutions to address the complexity that America's new home builders face. Establishing out as a warranty administrative service provider, the company has evolved into what it is now. Client is committed to becoming an essential risk management partner in the new home construction industry.

Business Challenges

The main challenge is to upgrade from their current broken version to a much better and upgraded version that will help them meet their business needs and improve operations in order to keep up with ever-changing technologies and customer requirements in order to provide the best services to their customers and have a builder portal where their customers/builders can load the lots/units sold by them, enrol themselves for the products, and check the exact status of the products.

Outcome and Benefits

A clean and show-case application for the builders, with data flowing effortlessly between applications to allow for speedy decision-making. The warranty enrolment process is error-free and rapid, giving you a competitive advantage over your competitors.

Tools and Technologies


Microsoft Dynamics Sales Application


Microsoft Dynamics 365 Power Portal