Wellness Services

Wellness Services

Brief about the Client

Customer based in the United States is known for providing industry-leading autism exams, cutting-edge sensory processing tests, and exceptional customer service.

Business Overview

The company's main markets are the United States and Canada, and its exams are utilised by helping professionals all over the globe to screen, diagnose, and treat persons in need, particularly children and teenagers with developmental, social, or behavioural issues. Customer has introduced the AX 2012 and CRM 2013 systems and need offshore support and maintenance to keep them running well..

Business Challenges

Key procedures are being streamlined to make operations run more smoothly. To improve business operations, critical reports are being developed and improved. Application and Production Support on a Ticket Basis for Transparency

Outcome and Benefits

Offshore Shared Services Centre for cost-effective support, Improved Tax Compliance through system validations, Improved Organization Design to provide reporting flexibility, and Automation of a few activities to improve transaction and reporting control.

Tools and Technologies


Microsoft Dynamics AX 2012 R2